FREQUENTLY ASKED QUESTIONS
I WANT TO BOOK YOUR SERVICES! WHAT ARE THE NEXT STEPS?
Please reach out to schedule a complimentary meet and greet at your convenience by texting or calling 702-287-8310. We believe in the importance of establishing a strong connection with both you and your pets, ensuring a comfortable and trusting relationship from the start. Our meet and greets are always free of charge, providing an opportunity for us to get acquainted and discuss your pet's unique needs. If, for any reason, we're not the perfect fit for you and your furry companions, please don't hesitate to let us know. We're committed to helping guide you towards the best possible care solution for your pets.
DO YOU ADMINISTER MEDICATION?
Absolutely, we understand that every pet has unique needs, and we're dedicated to accommodating them. Whether your beloved companion requires medication or specialized care, we're here to ensure they receive the attention and support they deserve. Please don't hesitate to provide us with any pertinent information regarding your pet's health and requirements, so we can tailor our services to meet their specific needs effectively.
DO YOU PROVIDE BOARDING?
Currently we don't have a facility to accommodate this service. However, we're actively working towards establishing one in the near future, so please stay tuned for updates. Thank you for your understanding and patience as we strive to improve our services for you.
WHAT IF MY PET IS AGGRESSIVE?
Your safety and peace of mind are our top priorities. Please don't hesitate to call us for further details to ensure that we're the perfect fit for you and your beloved companions. We're here to address any questions or concerns you may have and to provide you with the reassurance you need to entrust us with the care of your pets.
MY PET NEEDS TO GO TO THE VET. WILL YOU TAKE THEM?
We're thrilled to offer safe and reliable transport services for your companion! Please give us a call for a personalized quote. Your beloved companions safety and comfort are our top priorities, and we're here to provide a stress-free transport experience for both you and your beloved companion.
DO YOU HAVE EXPERIENCE WITH RARE OR EXOTIC PETS?
Absolutely! Whether it's a unique species of bird, a reptile, or a small mammal, I understand the specialized needs and requirements these extraordinary animals entail. You can rest assured that your rare or exotic pet will receive the utmost attention, care, and expertise under my watch. If you have any specific concerns or questions regarding the care of your exotic companion, please don't hesitate to reach out—I'm here to provide tailored care to meet their individual needs.
HOW DO I ENSURE MY PET IS DOING WELL DURING THE STAY?
We are dedicated to upholding our mission statement, and transparency is fundamental to our approach. We believe in keeping you informed every step of the way, providing constant updates, whether the news is good or bad. You can trust that we'll communicate openly and honestly, ensuring you have a clear understanding of your pet's well-being and any developments that may arise. Our commitment to transparency reflects our dedication to building trust and fostering a strong relationship with you and your furry companion.
WHAT PAYMENT METHODS DO YOU ACCEPT? WHENÂ IS PAYMENT DUE?
We prioritize convenience for our clients, and we prefer Zelle as our primary payment method. However, we also accept Cash, Check, Venmo, and Apple Pay to accommodate various preferences. If you have a different preferred payment method, please feel free to discuss it with us during the meet and greet.
While payment before service is always appreciated, it's not mandatory. However, we kindly request that payment be fulfilled within three days after service completion to ensure smooth processing. Your timely payment helps us continue providing top-notch care for your beloved pets. Thank you for your understanding and cooperation in this matter.